Job Details

Teleperformance USA is seeking an experienced Operations Manager to oversee a 100% remote inbound call center operation from within the United States. You will drive day-to-day performance, staff safety, and service quality across hundreds of agents and project teams.

The role emphasizes strategic initiative delivery, budgeting, staffing, and HR development, partnering with TP USA leadership to sustain a high-energy, inclusive culture that supports growth and client satisfaction.