Job Details

Job Role

Service Delivery Officer

Work Vertical

Branch Banking

About the Role

• Handling personalized service requests of customers.
• Generation of timely business MIS.
• Ensuring strict adherence to compliance, audit, and regulatory requirements for a customer segment.
• Coordination with CPC/RPC/Investment desks for account opening of customers.
• Managing complaints of customers and ensuring their resolution within TAT.

Work Life Balance

They truly believe that happy people make better companies. The Kotak way of life involves initiatives to find balance, meaning, and success, both at work and outside of it. It has a good work-life balance with understanding cooperative teams. The bank provides alternate Saturdays off with flexible timing depending on the needs of the employees.

Eligibility

• Developing and maintaining banking relationships with a select group of high-net-worth customers.
• Excellent communication skills with customer service orientation
• Courteous and polite.
• Good knowledge of Microsoft excels.
• Understanding of banking norms and processes.
• Degree Level: Bachelor's Degree

Industry Type

Banking

Employment Type

Full Time, Permanent

Education

UG:Any Graduate

Key Skills

• Good networking and relationship-building skills

Job Location

Salem.

Salary

Upto 4 LPA

Benefits

• Medical expense coverage
• Health insurance
• Wellness Initiatives
• Employee Engagement
• Leadership Connect
• Rewards and Recognitions
• Women-friendly part-time work policy
• Sabbaticals, etc.