Job Details

Workforce Enrollment Specialist

Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking and many other activities. Germanna Community College is seeking candidates for the Workforce Enrollment Specialist position. This role will provide administrative support to managers, other employees, and visitors by handling a variety of tasks to ensure that interactions between the organization and others are positive and productive.

Major Duties and Responsibilities:

• Performs general office tasks, to include filing and ordering supplies
• Schedules appointments and coordinates meetings or events
• Purchasing, budget and grant tracking
• Makes travel arrangements including submitting travel vouchers
• Screens phone calls and routes callers to the appropriate party; greets and assists visitors
• Generates reports, takes minutes from meetings, creates presentations, and collects data
• Maintains polite and professional communication in person, via phone, and e-mail
• Advise Workforce students on program and course options and assist with class registration

Minimum Qualifications:

• Experience in higher education setting
• Extensive computer experience in word processing, spreadsheet, and database software tools
• The ability to work independently and effectively under pressure
• Extensive customer service experience with an ability to handle stressful situations
• Excellent organization and prioritization skills
• Excellent public speaking, written communication, and interpersonal skills
• Proficient with Microsoft Office 365

Additional Considerations:

• Bilingual (Spanish)
• Experience using a student information system (PeopleSoft, Lumens, Banner, etc.)
• Experience in recruitment, admissions counseling, academic advising, or marketing