Job Details

Human Resources - Mailroom Clerk

  2026-08-11     Apptad     Roanoke,VA  
Description:

Job Title: Human Resources - Mailroom Clerk

Tax Work Location: Roanoke CSC

Job Description

Top skills:
1)Dock experience meaning familiar with moving pallets safely, loading and unloading truck.
2) Lift up to 25lbs easily.
3)Familiarity with the following:
Acrobat, Excel (viewing spreadsheets that are already exist), MS Word (pulling up labels and printing), Outlook, Access database (would be nice to have)

Work Schedule: 8-4:30 M-F with 1/2 hr lunch.

SUMMARY
Sort incoming and outgoing mail & packages for distribution and dispatches outgoing mail for stores by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Keeping all work areas clean and free from debris.

Open envelopes by hand (where applicable)

Stamps date/ time of receipt on incoming mail (where applicable)

Sorts mail according to destination and type such as returned letters, adjustments, bills, orders, and payments, routing them to the appropriate department or location.

Works with others in preparation of mail pull each week including but not limited to stuffing mail into envelopes and placing in mailboxes.

Examine outgoing mail for appearance and seals envelopes by hand or machine.

Determine correct postage for outgoing mail using sized based pricing template provided by the USPS.

Apply correct postage by hand or with postage meter. Weighs mail to determine that postage is correct.

Fold letters or circulars and inserts in envelopes.

Sort incoming and outgoing mail weekly and includes packing large heavy mail distributions weekly for our store teams.

Distribute and collects mail throughout the facility. Some desktop delivery may be required.

Keep record of certified mail as well as all incoming packages delivered by UPS/FedEx/USPS using Pitney Bowes Scanning System.

Accurately ship and at times, package all out going packages using both UPS Worldship System and USPS for both domestic and international shipping. Ensuring correct packaging and billing.

Required at times to deliver and pick up mail carts to/from Crossroads II & III side of building.

To become familiar with and use programs including but not limited to: Microsoft Outlook, Microsoft Word, Microsoft Excel, PitneyTrack, Microsoft Teams.

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS
Read and comprehend simple instructions, short correspondence, and memos. A Write simple correspondence and effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization.

MATHEMATICAL SKILLS
Add and subtract two digit numbers and to multiply and divide with 10's and 100's. Perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS
A driver's license required if assigned to collect mail from the Post Office using the mail delivery vehicle.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. The team member must be able to stand a considerable amount of the time while working. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to stand most of the day; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The Team Member frequently is required to stoop, kneel, crouch, crawl or step over. The Team Member is occasionally required to sit and climb or balance. The Team Member must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The Team Member may be required to safely use a manual pallet jack and at times an electric pallet jack in the movement of pallets.


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