Job Details

Lab Assistant

Ensures accurate specimen processing to maintain specimen integrity. Performs registration procedures accurately and efficiently in order to ensure regulatory compliance. Performs various clerical duties. Communicates effectively and works cooperatively with others to optimize job performance and foster working relationships.

Essential Position Functions

Computer/Clerical

• Demonstrates efficient keyboarding skills and computer skills
• Compares patient information provided on the requisition with information on specimens received/processed, assuring consistency and accuracy
• Accurately enters all patient demographics, testing requests and special instructions s needed from the requisition into the computer
• Accurately interprets physician's orders knows when further clarification is needed. Uses good judgement when responding to requests of physicians
• Processes drop off orders from outside agencies
• Orders and restocks supplies as needed. May be required to lift heavy objects

Problem Solving

• Demonstrates the ability to solve problems/recognize errors as they arise. Refers problems unable to solve to appropriate personnel
• Identifies errors when checking requisition slips
• Corrects errors to ensure accurate results and reporting
• Demonstrates an ability to assess a situation from many perspectives; considers various alternatives, and chooses the appropriate course of action
• Adjusts workload in view of STAT orders drop-offs, admissions, out-patient walk-ins, and timed tests
• Evaluates and solves problems related to collection and processing of specimens for analysis

Communication/Patient Service

• Practices proper telephone etiquette and answers inquiries regarding tests and refers questions to appropriate department
• Maintains patient confidentiality at all times
• Adheres to Lab dress code – must wear a lab coat and gloves
• Communicates with patients in a professional and courteous manner
• Displays a helpful attitude in resolving client/department problems
• Acknowledges patient waiting for lab work if unable to draw at that moment

Work Ethic/Professionalism

• Demonstrates a complete understanding of all tasks to be completed; needs no reminding
• Promotes teamwork in the department
• Completes all work during the shift without sacrificing quality of work
• Demonstrates flexibility-can be depended on to modify work schedule or location as required by the department
• Arrives to work on time, begins work promptly and is available until the end of the shift
• Returns to work on time from breaks and lunches
• Follows Lab and CAP Policies and Procedures
• Complies with HIPAA guidelines
• Follows Infection Control Policies and Procedures
• Adheres to Lab Safety Policies and Procedures
• Fosters a positive work environment
• Performs all other related or similar duties as requested or as responsibilities necessitate

Lab Aide Position Specific Performances

• Knows policies, procedures and practices necessary to perform specimen processing duties
• Ensures accurate specimen processing to maintain specimen integrity
• Prepares specimens for testing and distributes specimens accordingly, noting special requirements and prioritizing delivery to the department
• Evaluates specimen acceptability for testing
• Makes decisions and establishes priorities for specimen processing based on established policies and procedures
• Works in an independent manner with limited supervision
• Process potentially infectious specimens for testing
• Understands patient registration functions as they relate to referred lab specimens
• Performs registration procedures accurately and efficiently in order to ensure regulatory compliance
• Demonstrates initial and annual competency in specimen processing, including all computer related functions

Non-Essential Position Functions

Performs other duties as assigned or as judgment or necessity dictates

Position Qualifications

Ability to review and understand department and Hospital manuals and procedures in order to properly carry out job duties. Clerical perception, attention to detail and finger dexterity required to rapidly and accurately transcribe data from requisitions to the computer ordering system. Ability to work independently and as part of a team.

Benefits

LewisGale Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

LewisGale Medical Center has provided quality healthcare services since 1909. We give patients access to trained physicians and advanced technology. Our 500+ bed hospital is one of the leading acute care facilities in the Salem area. We specialize in heart and vascular care—including the latest advanced technology available through our designated Heart Center—as well as orthopedics and spine care, services for mental and behavioral health and cancer care.

At LewisGale Medical Center, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Lab Assistant opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.