Job Details

Front Desk / Intake Specialist

  2026-07-30     Acadia Healthcare     Roanoke,VA  
Description:

Administrative Support Position

This position will rotate between day (8am-4pm) and evening/night hours (4pm-12am). This is a part time (32 hours) position that will likely turn into a full time position.

Pay Range: $16.75 - $22.51

We have fun at work!

  • Monthly drawings
  • Monthly events
  • Monthly snacks/treats
  • Employee of the Month/Quarter/Year with gifts/treats
  • Spirit Weeks and more!

Career Advancement Opportunities Available!

Benefits

  • Medical (three tiers)
  • Dental
  • Vision
  • STD (employer paid)
  • LTD
  • Life Insurance (employer paid)
  • 401k
  • 5 eight-hour Vacation Days
  • 12 hours Personal Time
  • 3 eight-hour Sick Days
  • 3 eight-hour Extended Sick Days
  • 4 hours Paid holidays (if you work the holiday or not!)
  • 1.5x your hourly rate for working a recognized holidays
  • Criminal History

    We're licensed through the Department of Behavioral Health and Development Services, which means we follow their standards for criminal history and hiring criteria. If you have a criminal history, please review the barrier crimes to ensure that you're eligible for employment at our facility.

    Purpose Statement:

    Provide administrative support to facility management to ensure efficient operation of the facility.

    Essential Functions:

    • Support managers and employees through a variety of tasks related to organization and communication.
    • Responsible for confidential and time sensitive material.
    • Familiar with a variety of the field's concepts, practices and procedures.
    • Effectively communicate via phone and email ensuring that all duties are completed accurately, delivered with high quality and in a timely manner.
    • Attend meetings and take accurate minutes.

    May be responsible for:

    • Accurate and timely physician credentialing.
    • Directing and leading the work of others.
    • Managing and coordinating administrative programs and office activities.
    • Creating spreadsheets, managing databases and preparing presentations, reports and documents as needed.
    • Answering telephones and taking messages or transferring calls.
    • Covering the reception desk when required.
    • Calendar management, scheduling appointments, updating calendars and arranging staff meetings.

    Other Functions:

    • Perform other functions and tasks as assigned.

    Education/Experience/Skill Requirements:

    • High school diploma or equivalent required.
    • Associate's degree preferred.

    Licenses/Designations/Certifications:

    • Not Applicable

    We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.


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