Job DescriptionSupport and coordinate efforts that foster quality and ensure that all pre‑analytical, analytical and post‑analytical processes are consistent with our company values and mission.This is an onsite position supporting our Carilion Hospital Locations.Travel: Up to 25%.ResponsibilitiesLicensing and AccreditationSupport the internal inspection process of the business unit, associated laboratories and specimen collection sites to ensure compliance with applicable federal, state, and local regulations, College of American Pathologists (CAP) accreditation requirements and Quest Diagnostics standards.Serve as a resource regarding Clinical Laboratory Improvement Amendments of 1988 (CLIA '88) regulations and CAP accreditation standards.Proficiency TestingAssist and ensure enrollment and participation in proficiency testing for each test to include corrective action when necessary.Assist in maintaining a defined instrument‑to‑instrument, method‑to‑method, and laboratory‑to‑laboratory comparison process.Quality Assurance/QualityImprovement support and assist on monthly Quality Assurance (QA) meetings. Support each department's comprehensive Quality Improvement (QI) plan. Assist in maintaining and monitoring Quality Assurance specific quality indicators.Facilitate the preparation, distribution and review of the QA Manual.Support the Corporate Quality Surveillance Program, Patient Results Distribution Program, Best Practice Team Initiative/Database Changes Verification Program and other monitoring programs specifically assigned by National Quality Assurance.Assist in the prompt and complete reporting of Reportable Quality Issues in compliance with the Standard Operating Procedure (SOP).Assist in the complete tracking of revised reports in compliance with the SOP.Assist in any other duties as assigned by the Technical Manager.QualificationsRequired Work ExperienceQualification as General Laboratory Supervisor as defined by CLIA '88.At least three years employment in a laboratory setting.Experience with Quality Assurance, statistical Quality Control, and laboratory regulations/accreditation requirements.SkillsStrong interpersonal communication skills.Demonstrated strong writing and composition skills.Understands clinical laboratory operations.Able to effect Quality Improvement through problem solving skills and knowledge of quality tools.Able to manage change.Organization skills.Project management skills.Analytical skills.Technical skills.Computer skills.Able to function in a matrix organization (desirable).Multi‑tasking skills (desirable).Demonstrated success in motivating team members to reach objectives (desirable).EducationBachelor's Degree in Chemical, Physical, Biological or Clinical Laboratory Science or Medical Technology (Required).Licenses and CertificationsCertifications Qualification as General Laboratory Supervisor as defined by CLIA '88 (Required).MT/MLS required (Medical Technologist / Medical Laboratory Scientist).Quest Diagnostics honors our service members and encourages veterans to apply.Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.#J-18808-Ljbffr