Job Details

Youth Services Program Support Specialist

  2026-07-31     Roanoke County, VA     Roanoke,VA  
Description:

Job Title

Performs difficult administrative support functions for the Roanoke County Parks, Recreation and Tourism Department. Assists with program planning and implementing purposeful recreation activities. Completes administrative forms, budget sheets, program documentation and standard reports. Performs other duties as required. Shift Hours and/or Days worked: Monday-Friday, 1:00pm-6:00pm Hours Required for this position: 29 hours per week

Essential Job Functions

  • Assists in the development of purposeful program plans for recreation programs for preschool, youth, and adults.
  • Participates in the evaluation of participant goals to ensure programs are meeting participants needs
  • Works to ensure program goals are being met
  • Uses the CLASS software system to register participants for programs, enter programs, and access information needed for customer services
  • Maintains financial information to track budgets and maintain cost effectiveness of programs
  • Purchases and maintains supplies for programs
  • Enters and maintains participant information
  • Attends Parks, Recreation, and Tourism Department meetings
  • Attends Roanoke County HR trainings as needed
  • Communicates with parents, care providers, guardians and participants related to program issues.

Requirements/Preferences

Education - Required: Education equivalent to graduation from high school supplemented by college courses in recreation, psychology, education or a related field. Preferred: Associates Degree in Recreation or related field.

Experience - Required: Considerable experience in administrative support and working with youth. Education may be substituted for equivalent experience.

Certifications/ Licenses - Must possess a valid Virginia driver's license and have a good driving record

Knowledge, Skills and Abilities - Comprehensive knowledge of administrative and office proceduresComprehensive knowledge of Recreation programmingAbility to constructively participate in the assessment, planning, implementation, and evaluation of recreation programsAbility to complete objective documentationAbility to create appropriate goals and objectives for participants and programsAbility to direct the activities of other employeesAbility to gather, organize and report informationAbility to work in a demanding work environment requiring teamworkAbility to communicate effectively both orally and in writingAbility to follow operating procedures and maintain confidentialitySkill and proficiency in the use of computer hardware and software such as Microsoft programs: Excel, Word, Publisher, and Power Point

Additional Requirements - Subject to a complete criminal history and Child Protective Services background search with acceptable results. Must be able to perform the job as described in the Physical and Environmental Demands section of this job description.

Supervisory Responsibilities - May direct the work of part time staff

Other Information

Overall Physical Strength Demand

Light - Lift and/or exert force up to 20 lbs. occasionally, 10 lbs frequently, or insignificant amounts constantly OR requires walking or standing to a significant degree.

Physical Demands

C = Continuously5.5 to 8+ hours daily - F = Frequently2.5 to 5.5 hours daily - O = OccasionallyUp to 2.5 hours daily - R = RarelyLess than 1 hour per week - N = NeverNever occurs

Code - Physical Demand - Code - Physical Demand

O - Standing - F - Sitting

O - Walking - O - Lifting

O - Carrying - R - Pushing/Pulling

F - Reaching - F - Handling

C - Fine Dexterity - R - Kneeling

O - Crouching - R - Crawling

O - Bending - R - Twisting

R - Climbing - R - Balancing

C - Vision (Correction Required) - C - Hearing

F - Talking - O - Foot Controls (driving, operation of equip, etc)

Environmental Factors

D = Daily - W = Several Times Per Week - M = Several Times Per Month - S = Seasonally - R - Rarely - N = Never

Code - Health and Safety - Code - Environmental Factors

N - Mechanical Hazards - R - Dirt and Dust

N - Chemical Hazards - S - Extreme Temperatures

N - Electrical Hazards - R - Noise and Vibration

N - Fire Hazards - R - Fumes and Odors

N - Explosives - R - Wetness/Humidity

R - Communicable Diseases - R - Darkness or Poor Lighting

R - Physical Danger or Abuse - Other (specify)

Primary Work Location

Recreation Center, Schools

Machines, Tools, Equipment, Work Aids

Computer, copier, telephone and other standard office equipment and equipment required in recreation activities

Protective Equipment Required

N/A


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