Job Details

Job Summary As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You'll have the autonomy to shape the store's success and contribute to our company's growth.Key Responsibilities Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.Innovation & Problem‑Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.Additional duties and projects as required.Qualifications Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.Customer‑Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.Analytical Skills: Ability to analyze sales data, manage budgets, and make data‑driven decisions.Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.Tech‑Savvy: Proficiency in retail management software and basic computer applications.Minimum Requirements Assistant Store Manager: Open availability, including availability during the hours necessary to open and close the store (mornings, days, nights). Minimum standard work week of 5 days. Average standard work week of 44 hours, increased during peak sales periods (e.g., Holiday, Back‑to‑School).Supervisor: Availability during the hours necessary to open and close the store (mornings, days, nights). Requires a minimum of 5 days of availability. Minimum standard of a 30 hour work week.All Management: Availability on weekends and holidays. Punctuality and regular attendance consistent with the company's policies are required. Must have reliable transportation.Must speak English clearly in order to converse with customers and effectively supervise staff.Must be able to read and write English and perform business‑related mathematics.May require ability to move to different locations within company network.Must be at least 18 years or older.Physical Demands Requires prolonged standing approximately 5 to 14 hours per day.During peak sale periods (e.g., Holiday, Back‑to‑School), work for long periods up to 12 hours a day.Requires stooping and kneeling to place merchandise on customers' feet as well as reaching and pulling to obtain or stock merchandise on storage racks.May require climbing ladder or ascending/descending stairs to stock and/or acquire merchandise for sale.Required to lift items weighing 5–25 lbs regularly; may be higher occasionally.Must have good vision, including color differentiation.Work environment is moderately noisy retail setting.Education High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred; or equivalent combination of education and experience.Compensation Assistant Store Manager: $16.38 - $19.50 per hour with bonus opportunities if store KPIs are met.Supervisor: $14.77 - $14.77 per hour.All roles eligible for 401K plan.Full‑time roles eligible for medical, dental, vision, sick leave, parental leave, and company‑paid time off.EEO Statement The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.#J-18808-Ljbffr