Job Details

Customer Service Representative (CSR)

Are you from León and passionate about customer service? Do you want to be part of a team that truly makes people's lives easier? You will work in a young and motivating work environment with great opportunities. We will provide you with initial training, support, and follow up on your development. We only need your commitment and energy to learn. Your daily work will consist of answering the calls of clients of an important retail company with physical and e-commerce presence, for management, resolution of doubts and incidents, working to satisfy their needs, maintaining at all times a positive attitude.

What's in it for you!

• In-person and subsidized training once the probationary period is completed from Monday to Friday from 16/06/2026 to 29/06/2026, where we will give you the tools you need for your work and help you develop your full potential.
• Start date: 01/07/2026.
• Work schedule: 30 hours/week from Monday to Sunday with the breaks established by law.
• Salary according to the Contact Center agreement with Teleoperator category (1098.65€ plus union pluses).
• Afternoon shift.
• Work mode: On-site at our work center of Av. Reyes Leoneses, 14. Ed. Europa, 24008 León.
• Employee discount club, and Transcom Care (social activities).
• We are proud to say that 90% of our Managers and Executives have started their careers as agents, clear evidence of our career plan.

Transcom is a company committed to equal opportunities between men and women.

Join Transcom as a Customer Service Representative!

What will you do? Answer the calls of clients of an important retail company with physical and e-commerce presence, for management, resolution of doubts and incidents, working to satisfy their needs.

Who are we looking for?

• Essential to have good communication skills (Previous experience in customer service is highly valued).
• Quality in the call.
• Availability for immediate incorporation after training.
• Telephone excellence.
• Ability to handle computer platforms.

What is life like at Transcom?

Transcom is a global specialist multinational in customer experience that offers services of CX advice, customer service, sales, technical support, and collections through our extensive network of contact centers and agents who work from home. We are 30,000 specialists in customer experience in more than 85 contact centers in 29 countries, providing services in 33 languages to international brands from various sectors. This is how we are, Every day, someone like you starts their adventure at Transcom. Let us know your potential, we will transform it into key skills for your future. We work as a team and we are always looking for positive changes. We care about each other, and we are committed to both our clients and ourselves. We keep our minds open and we are always willing to learn and evolve. With a positive attitude, there will be no limits you cannot reach. Do you want to be part of a team that values talent and diversity? We are waiting for you at Transcom León!