Job Details

Job Title

Legal Administrative Specialist

Job Description

The Legal Administrative Specialist (LAS) serves as a member of the Public Contact Team, located in the Veterans Service Center. The incumbent provides in-depth information and comprehensive assistance to veterans, their dependents, and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits. Typical duties include, but are not limited to:

• Coordinates counseling sessions with Veterans, their dependents, and their beneficiaries face to face, regarding all benefits available through the VA, as well as non-VA benefits available through other agencies. This is accomplished through in-person or telephone interviews, and correspondence.
• Explains in detail, VBA rating decisions and provides explanations for the decisions using extensive knowledge of VA benefits and services, claim and appeal processing procedures and benefit determination information and all pertinent information available in system of record.
• Assists with programs include, but are not limited to, compensation and pension benefits, home loan eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, general Social Security Administration benefit programs, other federal, state, and local domestic relations, and assistance programs.
• Prepares technical correspondence to veterans and their dependents providing benefit information, representation rights and response to miscellaneous inquiries.
• Explains pertinent legal provisions, regulations, and related administrative practices and their application to specific cases
• Initiates inquiries to resolve errors, delays, or other problems in obtaining benefits. Completes claim and appeal related work.

Promotion Potential:

The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. GS-09.

Work Schedule:

Full time, Monday through Friday, 8 a.m. to 4:30 p.m. Eastern Standard Time (EST).

Compressed/Flexible:

Available

Telework:

Ad-hoc telework may be authorized as determined by the agency policy. How You'll Work: The employee will be required to travel to the closest VA Regional Office, VA Medical Center, or other VA facility for issuance of equipment, and as needed for technical support. Government furnished equipment includes a laptop computer, camera, docking station, monitor screens and headset. A secure VPN will be used to access Microsoft Office products and specific communications software including a soft phone to educate and connect Veterans with the benefits they have earned.

Position Description/PD#:

Legal Administrative Specialist GS-7: 40120A, GS-9: 02109A

Relocation/Recruitment Incentives:

Not Authorized

Financial Disclosure Report:

Not required

Bargaining Unit: Yes