Job Details

Technical Business Analyst - Higher Education Integrations
100% remote
6 months

CDW is seeking a Technical Business Analyst with Higher Education experience to support enterprise integration initiatives between Ellucian Banner, Salesforce Higher Education Cloud, and other campus systems. This is a hands-on role for an analyst who can independently gather requirements, create implementation-ready documentation, and serve as the bridge between business stakeholders and integration engineering teams.

Key Responsibilities

• Gather and document requirements for data and application integrations.
• Create source-to-target mappings, interface specifications, data flow diagrams, and user stories.
• Support integrations involving Ellucian Banner and Salesforce Higher Education Cloud.
• Partner closely with Integration Engineers throughout design, development, testing, and deployment.
• Facilitate stakeholder workshops and requirements sessions.
• Develop test scenarios, validate integration results, and assist with defect triage.
• Perform impact analysis for system, API, and data changes.

• Business Analysis experience supporting enterprise integration projects.
• Higher Education experience with Ellucian Banner.
• Experience working with Salesforce Higher Education Cloud (HEC).
• Strong understanding of student, finance, HR, financial aid, and/or accounts receivable data.
• Experience creating source-to-target mappings, API/interface specifications, and technical documentation.
• Ability to read and validate SQL and/or SOQL queries.
• Experience writing user stories and acceptance criteria in Agile environments.

• Informatica iPaaS or enterprise integration platform experience.
• Knowledge of batch and real-time integrations.
• Experience supporting QA, testing, and data validation activities.
• Strong communication skills with both business and technical stakeholders.

• This role requires a self-sufficient analyst who can contribute immediately, produce developer-ready artifacts, and help drive successful integration delivery within a Higher Education environment.
  
  We're looking for someone with experience working with Ellucian Banner, Salesforce Higher Education Cloud, and integration-focused requirements gathering, documentation, and stakeholder collaboration. The role involves partnering with business and technical teams to support critical system integrations and data initiatives.
  
  Based on your experience, I thought this could be a strong match. If you'd be interested in hearing more, I'd be happy to share additional details.
  
  #dice