Allied Universal - - Responsibilities: Provide customer service to clients by carrying out site-specific procedures, access control activities, and/or emergency response activities within a utilities location; Respond to incidents, alarms, outages, and critical situations in a calm, problem-solving manner, escalating concerns through proper channels as needed; Conduct regular and random patrols of buildings, grounds, fenced perimeters, and other restricted areas to deter unauthorized activity and identify unusual conditions; Monitor entry and exit points, verify credentials and/or visitor information, and document security-related activities, observations, and incident details in required reports; Support site personnel during routine operations, contractor visits, and/or service interruptions by following post orders and reporting hazards, maintenance issues, or suspicious behavior