Job Details

Pyramid Global Hospitality - 110 Shenandoah Avenue Northwest - Responsibilities: Set up banquet rooms for events, including draping tables, setting silverware, folding napkins, preparing beverages, and placing centerpieces; Set up AM or PM break stations, including coffee, tea, snacks, and beverages; Assist with event room setup according to meal period and table needs; Perform food and beverage preparation duties, including brewing coffee, preparing condiments, and stocking workstations; Pick up food from service areas, carry trays, serve food, and clear tables efficiently and professionally; Serve food and beverages to guests while monitoring quality and presentation; Remove dishes, glassware, silverware, and other items from tables and deliver them to the kitchen; Clean and sanitize tables, counters, and seating areas after guests are finished; Break down banquet rooms following events, including bussing tables, removing linens and centerpieces, vacuuming, and organizing storage areas; Clean back-of-house hallways and assist with storeroom organization; Explain menu items, preparation methods, and ingredients when requested; Accommodate special requests and dietary needs with care and attention; Conduct final quality checks on food and beverage items prior to service; Monitor assigned tables to ensure guest satisfaction and provide additional service as needed; Address guest concerns promptly and with a high level of care; Offer warm and sincere welcomes and farewells and provide general property information; Interact professionally with team members and assist other departments as needed; Maintain constant awareness of safety concerns, including spills, broken glass, equipment hazards, or suspicious activity