Job Details

Support servicing commercial real estate, construction loans and problem loans. Identify ways to improve loan processing within established procedures. Perform routine administrative, transactional, operational, and customer support tasks. Enter data, process payments and loan coding changes, monitor, research and correct exception reports, audit the system of record, and process cash management transactions. Receive direction from supervisors, and escalate non-routine client concerns to experienced individuals. Interact with internal and external customers to respond to the raised concerns as well as determine appropriate course of action. Serve as an intermediary between parties to resolve disputed matters, negotiates, and enact settlements accordingly. Required Qualifications:6 months of Commercial Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualificati...Commercial, Associate, Representative, Banking, Business Services, Experience