Job Details

Office Services Specialist Consider joining the Virginia Department of Health as we foster healthy and resilient communities. This is your opportunity to serve the public in the Business department at the Roanoke City/Alleghany Health District. Job Description: Utilizing established policies and procedures, provides program and office support to a work unit including general office and administrative support. Characteristic duties may include: routine office and administrative responsibilities, scheduling meetings, data entry, routine transactions, preparing correspondence, maintaining records, ordering supplies, and answering questions regarding program services offered. The incumbent typically serves as the first point of contact for a program or work unit and directs inquiries to the appropriate office, division, or resource, and explains established procedures and practices. May be responsible for maintaining timesheets and entering time/leave taken into timekeeping/payroll system for assigned program area.Duties: Administrative Support Performs routine office and administrative duties Responds to inquiries and requests for information May order supplies for office and maintain standard office supplies for assigned program or work unit May coordinate and schedule meetings; record and transcribe meeting minutes Prepares reports as requested Office Correspondence Prepares routine correspondence Communicates office updates and important dates to assigned program areas or work unit May route incoming mail/receipts/documents to appropriate staff/work units Customer Service Provides quality customer service Responds to requests and questions regarding program services offered in a courteous, professional, and timely manner Records Maintenance Assures files and forms are completed accurately Audits records for completeness, accuracy and compliance with established records maintenance guidance and procedures Develops and maintains office filing system May assist with interpretation and/or translation if applicable May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. May be required by VDH to adjust work hours, location, and job duties and participate in training to meet public health business needs, including emergencies. If this position is designated as a mobile worker, this includes both working in the field and teleworking at an alternate location when not in the field or during an emergency closing. You may be required to periodically come into your assigned office to attend meetings or training.The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 35 local health districts. The Roanoke City and Alleghany Health Districts (RCAHD) are two health districts in the Commonwealth of Virginia under the Virginia Department of Health and employ approximately 140 staff. RCAHD encompasses the cities of Covington, Roanoke, and Salem and the counties of Alleghany, Botetourt, Craig, and Roanoke. RCAHD, which provides services from nine office locations, serves a combined population of over 278,400 people throughout both rural and urban environments and works to promote and encourage healthy behavior, protect the public against environmental hazards, prevent epidemics and the spread of disease, respond to disasters, assist communities in recovery and assure the quality and accessibility of health services for all members of the communities.The Virginia Department of Health offers 13 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave. VDH requires all Health-Care Personnel (HCP) to provide documentation of immunization or evidence of immunity to the following: hepatitis B, measles, mumps, rubella, and varicella; a one-time dose of tetanus, diphtheria, and pertussis (Tdap) vaccine regardless of the interval since the last dose of tetanus-diphtheria (Td) vaccine was administered (Td or Tdap boosters shall be received every 10 years); and the current year's seasonal influenza vaccination.Minimum Qualifications: Knowledge of office principles and practices Working knowledge of word processing and spreadsheet software applications Ability to interpret and follow established procedures and guidelines Ability to communicate effectively with internal and external customers, verbally and in writing Considerable skill in the operation of standard office equipmentContact Information: Name: Darlene Smith Phone: 540-283-5034 Email: darlene.smith@vdh.virginia.gov