Five Below - 1397 Towne Square Boulevard Northwest - Responsibilities: Trains the crew on the BEST customer service experience; ensuring that each guest has a fast, friendly check out experience; Oversees the daily activities of store associates to ensure they perform duties effectively and provide excellent customer service; Manages opening or closing the store, including securing cash, locking doors, setting alarms, and ensuring smooth daily operation; Supports onboarding and ongoing training of associates to improve performance; Drives store sales and controls expenses by optimizing merchandising, staff performance, and customer service