Job Details

Front Line Manager

WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION? A description of the business units can be found at: General Managerial Duties: As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• The incumbent oversees the technical and administrative direction of a group of Special Agents and support personnel in a field office setting. Position requires eligibility for access to Sensitive Compartmented Information (SCI), other intelligence-related Special Sensitive information, or involvement in Top Secret Special Access Programs (SAP).
• The incumbent supports the overall mission of CI by overseeing program segments concerned with investigations into suspected and/or alleged criminal tax fraud violations and other matters for which the Criminal Investigation Division has investigative responsibility.
• Plans, conducts and supervises protective services operations with other government agencies, both Federal and State.