Job Details

A company is looking for a Copier Support Desk Technician I to provide remote technical support for copiers and related devices.Key ResponsibilitiesProvide remote technical support to diagnose and resolve issues with copiers, printers, and multifunction devicesAssist with remote installation, configuration, and software updates of copiers and related equipmentMaintain detailed records of support interactions and collaborate with onsite technicians as neededRequired QualificationsHigh school diploma and two years of relevant experience, or equivalent combination of education and experiencePrevious experience repairing and troubleshooting printers, copiers, and MFPs preferredKnowledge of copier and printer functionality, components, and common issuesBasic understanding of network protocols and configurationsAbility to work independently and manage time effectively