Job Details
Virtual Customer Success Manager
2026-04-15 InsuraTec Services Group all cities,AK
Description:
Take Ownership of Your Success:
If you're motivated, dependable, and passionate about helping people, this role is a great fit. Join a company that puts people first-clients and team members alike-and build a career that's meaningful and flexible.
We're an Equal Opportunity Employer:
InsuraTec Services Group values diversity and welcomes individuals from all backgrounds. We're committed to building a supportive, inclusive workplace.
Virtual Customer Success Manager
Location: Remote (Work From Home)
Work Hours: Full-Time | Flexible Schedule
About InsuraTec Services Group:
At InsuraTec Services Group, we help families protect their futures with life insurance solutions built on integrity, transparency, and heart. We're growing and looking for a Virtual Customer Success Manager to ensure our clients get the best possible support-from first contact to long-term service.
What You'll Do:
- Handle virtual client interactions from onboarding to ongoing support.
- Provide personalized guidance to help clients understand and maintain their insurance coverage.
- Use warm, qualified leads-no cold calling, no door-to-door sales.
- Maintain accurate records, track performance, and contribute to client retention.
- Collaborate with teammates to improve client experience and outcomes.
- Stay current on products, systems, and compliance requirements.
- If unlicensed, complete our self-paced, company-supported life insurance training program.
- No insurance experience needed-we provide full training.
- Excellent communication skills with a focus on listening and problem-solving.
- Ability to work independently and stay organized in a virtual environment.
- A client-first mindset and strong follow-through.
- Eagerness to learn, grow, and help others succeed.
- A commitment to professionalism, empathy, and ethical standards.
- Commission-only pay with unlimited earning potential and monthly bonuses.
- Flexible, full-time schedule - structure your day your way.
- 100% remote work - serve clients from anywhere.
- Pre-qualified leads - focus on relationship-building, not prospecting.
- A supportive team culture focused on mentorship and shared success.
- Advancement opportunities into leadership and client management roles.
Take Ownership of Your Success:
If you're motivated, dependable, and passionate about helping people, this role is a great fit. Join a company that puts people first-clients and team members alike-and build a career that's meaningful and flexible.
We're an Equal Opportunity Employer:
InsuraTec Services Group values diversity and welcomes individuals from all backgrounds. We're committed to building a supportive, inclusive workplace.