Job Details

A company is looking for a Call Center Representative - Remote Arkansas.Key ResponsibilitiesHandle inbound calls from providers regarding CVO/Provider EnrollmentCreate CTN for each call as a record and escalate concerns to management as neededGuide providers in navigating the GAMMIS system and advise on application statusesRequired QualificationsHigh School Diploma or equivalent; may hold a 2-year or bachelor's degreePrior office or clerical experience preferred1-2 years of experience in a call center; familiarity with call center software is a plusAbility to access information using a laptop and basic understanding of Microsoft OfficeAbility to follow procedural guidelines with limited instructions