Job Details

A company is looking for a Client Services Specialist to manage client interactions and ensure smooth operations.Key ResponsibilitiesField post-job client and reporter-related communications, ensuring prompt responsesMonitor job production and prioritize tasks to ensure timely deliveryInvestigate client issues and billing disputes, providing resolutions and cost estimatesRequired QualificationsBachelor's degree or equivalent experience in an office or customer service environment preferredStrong proficiency in Microsoft Office Suite; experience with CRM systems is a plusComfortable with basic mathematics and data analysis tasksProven experience in delivering exceptional customer serviceAbility to manage multiple tasks and prioritize effectively