Job Details

Sales & Client Support Specialist

We are seeking a Sales & Client Support Specialist to support clients with researching vacation options. This role combines customer support with consultative guidance, helping individuals and families select travel options that best fit their preferences, timelines, and budgets.

In this position, you will communicate directly with clients, provide destination insights, coordinate reservations, and ensure a smooth booking experience from initial inquiry through confirmation and follow-up. Strong communication and organization skills are essential.

This is a remote opportunity with flexible scheduling. Training, tools, and mentorship are provided to support success in the role. Candidates should be comfortable working independently while providing attentive service to clients throughout the travel planning process.

This role is well suited for individuals who enjoy helping others, building relationships, and providing thoughtful guidance while coordinating meaningful travel experiences.

Key Responsibilities

• Respond to client inquiries regarding travel destinations, accommodations, and pricing options
• Consult with clients to understand travel preferences, budgets, and timelines
• Research and coordinate reservations for hotels, cruises, vacation packages, and related travel services
• Prepare and review booking confirmations and itinerary details for accuracy
• Maintain consistent communication with clients throughout the planning and booking process
• Provide follow-up support and assist with updates or changes to reservations
• Build long-term client relationships through professional service and attention to detail
• Maintain accurate client records and documentation

Qualifications

• Strong interpersonal and communication skills
• Customer-focused mindset with the ability to guide clients through options
• Ability to manage multiple client conversations and timelines
• Comfortable working independently in a remote environment
• Basic computer skills and familiarity with online platforms
• Highly organized with strong attention to detail
• Must be 18 years of age or older and authorized to work in the United States

What We Offer

• Remote work environment with flexible scheduling
• Structured training and ongoing professional development
• Access to travel booking tools and supplier networks
• Mentorship and collaborative support
• Opportunities for professional growth within the travel services field
• Industry travel benefits and discounts
• Performance-based earning potential

Schedule

Flexible | Self-Managed