Job Details

Due to growth, we have an immediate need for a **Switchboard Agent** to join our global Medical Information Team at ProPharma.The Switchboard Agent will provide a professional and friendly reception service for all client customers phoning the switchboard line.This is a fully remote role, based in Germany.**The working hours are on a 2 weekly Rota as follows:****Week 1 - 8am - 5pm CET****Week 2 - 9am - 6pm CET****Main Responsibilities:**Independently ensuring that tasks are completed within the deadlines documented in the Company SOPs and Working Practices. Having a solid working knowledge of, and to comply with, the Standard Operating Procedures of ProPharma.**Necessary Skills and Abilities:** A thorough knowledge of Microsoft Word, Excel, PowerPoint and Outlook is required.Ability to identify and resolve problems in a timely manner.Ability to gather and analyze information skillfully while maintaining confidentiality.Effective written and oral communication skills; ability to write, type, express or exchange ideas; ability to convey information/instructions accurately. Ability to prioritize and plan work activities and use time efficiently. Ability to demonstrate accuracy and thoroughness and monitor own work to ensure quality.Good interpersonal and team-working skills. Demonstrates professional, role model behavior in all aspects of the role. **Educational Requirements:** **Experience Requirements:** Minimum 2 years' experience in an administrative role. ProPharma will never ask you for any bank account information, financial information, or another form of payment to be considered for a role. Additionally, the ProPharma talent acquisition team will only use their work email addresses (...@propharmagroup.com). If you receive recruiting communications from anyone with a yahoo.com, gmail.com, live.com, propharmagroupjobs.com, or any other email account, it's likely a fraud.#J-18808-Ljbffr