Five Below - 155 Shoppers Way - Responsibilities: Ensures all crew members wow the customer through personal contact and trains on the BEST customer service experience; Oversees daily activities of store associates to ensure effective performance and high-quality customer service; Assists with receiving, unpacking, and organizing of new stock for efficient placement on the sales floor; Acts as Manager on Duty, taking responsibility for store operations, staff management, and urgent issues; Manages opening and closing procedures including securing cash, locking doors, and setting alarms