We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and qualityin everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Schedule:
This is an Alternative Work Schedule weekend position. The role requires coverage of both Saturday and Sunday each week. Scheduling options may include four 10-hour shifts, five 8-hour shifts, three 12-hour shifts, or other approved configurations that meet operational needs. Specific schedules will be determined in collaboration with management to ensure adequate weekend coverage.
Position Summary:
Utilize your clinical experience and skills in a collaborative process to assess, plan, implement, coordinate, monitor, and evaluate options to facilitate appropriate healthcare services and benefits for members.
Key Responsibilities:
* Gather clinical information and apply the appropriate clinical criteria, guidelines, policies, procedures, and clinical judgment to render coverage determinations and recommendations along the continuum of care.
* Communicate with providers and other parties to facilitate care and treatment. Identify members for referral opportunities to integrate with other products, services, or benefit programs.
* Identify opportunities to promote quality and effectiveness of healthcare services and benefit utilization.
* Consult and lend expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function.
* Meet set productivity and quality expectations as established by UMNC.
Required Skills and Abilities:
* Effective verbal and written communication skills.
* Proficiency with computer skills, including navigating multiple systems and keyboarding.
* Ability to multitask, prioritize, and adapt effectively to a fast-paced, changing environment.
* Capacity to sit for extended periods, talk on the telephone, and type on the computer.
Work Location:
This is a work-from-home position. During work hours, colleagues must be available by phone, videoconference, and email as required by their leader. Occasional on-site attendance at the office or client location may be required for meetings, training sessions, or other events as directed.
`Required Qualifications