Job Details

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!

Job Description:

This role offers an opportunity to become the welcoming voice and first point of contact for clients seeking support from Job Duck. As the Receptionist, you will handle daily phone interactions with professionalism, warmth, and clarity, ensuring each caller feels heard and guided.

You will manage call flow, direct inquiries to the appropriate team members, and maintain accurate message tracking to support seamless operations. Someone who communicates gracefully, remains composed under pressure, and naturally builds rapport will excel in this position. This role is ideal for an individual who values consistency, empathy, and high-quality client service.

Compensation Range: • 1,015 USD to 1,100 USD

Responsibilities include, but are not limited to:

• Track call details and follow internal communication procedures

• Support callers by providing helpful information or routing assistance

• Ensure no calls are missed throughout the day

• Take clear and accurate messages

• Answer incoming phone calls promptly and courteously and direct calls to the appropriate team members

• Assist with general front-desk style communication needs as required

Requirements:

• Excellent communication skills
• Professional and articulate
• Strong attention to detail
• Reliable and responsible
• Empathetic and sympathetic
• Smart and quick to understand context
• Ability to manage calls efficiently
• Comfortable working with CRM and VOIP tools
• Spanish fluency
• Call volume: 6 to 15 calls per day

Work Shift:

8:30 AM - 5:30 PM [PST][PDT] (United States of America)

Languages:

English, Spanish

Ready to dive in? Apply now and make sure to follow all the instructions!

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.