Pyramid Global Hospitality - 110 Shenandoah Avenue Northwest - Responsibilities: Deliver exceptional guest service by creating a welcoming, professional, and engaging environment; Check guests in and out efficiently, ensuring accuracy in reservations, billing, credit authorization, and special requests; Generate, review, print, and distribute daily and weekly audit and financial reports; Maintain and balance house bank and follow all cash-handling, posting, refund, and safe-deposit procedures; Collaborate professionally with other departments and assist as needed to ensure seamless operations