Job Details

Help Deliver the Kalahari Experience?

At Kalahari Resorts & Conventions, we dont just create vacationswe craft unforgettable experiences. Home to Americas Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.?

But were more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communitiestreating people like family, giving back generously, and creating spaces where everyone feels valued.?

Through our partnership with charity: water, were also committed to bringing clean water to one million people in Africa.?

Director of Housekeeping

Kalahari Resorts & Conventions is seeking a?Director of Housekeeping.?In this role,?youll be responsible for ensuring optimum operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean, sanitized, and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

As part of our leadership team, youll embody our Promise to Lead with Loveguiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Youll lead the sparkle behind the scenes by being the driving force of cleanliness and comfort as our next Director of Housekeeping!

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The anticipated hire date for this position is late Summer 2026.

Key Responsibilities

• Direct all housekeeping activities for the resort, including but not limited to room housekeeping (condos and resort), common areas, laundry, lost and found, turndown service, and housemen.

• Provide training for and maintain safety and security standards for equipment, supplies, associates, and work areas.

• Ensure the quality of service for the resort rooms, public areas, and offices, including any outlets leased or rented to third parties, as applicable.

• Assigning housekeeping workloads for optimum service.

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What Were Looking For

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• Housekeeping experience with properties (Hotels and Resorts) more than 500 rooms is preferred. Having a broad understanding of the tourism industry and the day-to-day operations of a hotel/resort are helpful.

• Must be able to work with and understand financial information and data, and basic arithmetic functions and statistical analysis.

• Prior experience with inventory control relates to equipment, supplies, linen, and other FF&E (furniture, fixtures, and expenditures).

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A Sampling of Our Benefits?

Our team enjoys a comprehensive benefits package, including:?

• Career growth opportunities with promotion from within?

• 401(k) matching, paid time off, and holiday compensation?

• Health, dental, and vision coverage for full-time associates?

• Employee appreciation events, discounts, and perks at all resorts?

• Education assistance programs to help advance your career?

Be Part of Something Extraordinary?

At Kalahari, we believe the best leaders Lead with Lovebecause love builds trust, inspires growth, and creates experiences that last a lifetime. Thats why were proud to be recognized by Forbes as one of Americas Best Midsize Employers, Americas Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.?

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether youre delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.?

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |?

Kalahari Resorts & Conventions is an Equal Opportunity Employer.