Job Details

[Customer Support / Remote] - Anywhere in U.S. / Up to $26 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Specialist at GeneDx, you will: Respond promptly and professionally to inbound calls and emails from patients and healthcare providers; Address and resolve customer inquiries and concerns with empathy and understanding; Document all customer interactions accurately and thoroughly in the company database; Troubleshoot technical issues and provide guidance on product usage; Provide exceptional customer service and maintain a positive and helpful attitude at all timesHiring Immediately >>