Job Details

Are you passionate about student success and interested in growing your leadership skills in a virtual environment? Do you enjoy working directly with families, supporting daily center operations, and collaborating with the team. If so, this is an exciting opportunity to join Kumon as a Chief Center Operator (CCO) supporting our Virtual Company-Owned Centers. This role is part of the New Business Development Department.

At Kumon, we are dedicated to helping students reach their full potential through our proven learning method. The Chief Center Operator plays a key role in the day-to-day execution and support of virtual center operations, working under the direction of the Center Instructor (CCI). This role is ideal for someone who is eager to grow, contribute operationally, and support center success in a remote setting. This is a Full-Time Hourly position.

Key Responsibilities

• Support the daily operations of assigned Virtual Company-Owned Centers under the guidance of the CCI.

• Conduct parent orientation and assessment meetings, including follow-up communication and ongoing family support.

• Assist with lesson planning and managing enrollment growth within assigned subject and enrollment targets.

• Support instructional quality by monitoring virtual classes, assisting with device checks, and ensuring students and families understand virtual learning tools (e.g., Zoom, Kumon Connect).

• Collaborate with CCI to ensure compliance with Kumon instructional, operational, and customer service standards.

• Communicate effectively with families, instructors, and CCI to address questions, concerns, and operational needs.

• Support center scheduling, coordination, and administrative tasks related to virtual center operations.
• Participate in training, meetings, and professional development opportunities as required.

What We're Looking For

• Bachelor's degree required; degree in education or a related field preferred.

• Experience working with students, families, or educational services; prior Kumon experience strongly preferred.

• Ability to work effectively in a virtual, remote environment, including comfort with video conferencing platforms and digital tools.

• Strong communication skills, including the ability to explain concepts clearly to families and students.

• Demonstrated organizational and time-management skills.

• Ability to follow direction, execute plans, and collaborate closely with leadership.

• Spanish language fluency preferred for candidates supporting EFL populations (based on center needs).
• Alignment with the Kumon mission and a strong student-first mindset.

Additional Notes

• This role is virtual, and candidates may be located anywhere in the U.S. or Canada.

• Travel requirements are minimal but may include occasional attendance at company meetings, trainings, or instructor conferences.

Benefits:
Kumon has a vested interest in the wellbeing of our associates. We offer a total compensation package including:

• Quality Medical, Dental, and Vision Coverage
• Prescription Drug Plan
• 401k Retirement Savings Plan with generous company match and 2 year vesting schedule
• Flexible Spending Accounts for Health Care, Dependent Care, and Commuting Expenses
• Company Paid Basic Life Insurance and AD&D
• Company Paid Short and Long Term Disability Plans
• Plentiful Paid Time Off and Company Paid Holidays
• Funding of Professional Development
• Employee Assistance Program
• Kumon Tuition Discount
• Service Award Program

And much more...
*Please be aware that all eligible associates must satisfy the specific waiting period before enrollment. The waiting period varies according to the state benefit plan guidelines.

Equal Employment Opportunity:
Kumon's policies and programs ensure that all hiring, compensation and other employment decisions are based on individual merit and not on any bias towards ethnicity, age, color, race, marital status, religion, disability or military status. We base our employment decisions upon the qualifications and abilities of each individual.

DEI Statement of Commitment:
Kumon is committed to creating an inclusive and welcoming workplace where diversity, equity, and inclusion (DEI) are valued and celebrated. We believe that all employees should be treated with respect and dignity, regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic protected by law. Kumon strive's to create a workplace culture that fosters respect, fairness, and inclusivity for all. We encourage individuals from diverse backgrounds to apply for our job openings and welcome everyone to join our team.