Job Details

Company: Protos Security
Job Title: Human Resources Generalist
Reports To: Human Resources Director
Location: Roanoke, VA - On Site

Company Overview

Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.

We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.

Position Summary

The Human Resource Generalist is responsible for supporting day-to-day human resources operations with a strong focus on administrative accuracy, compliance, and reliability. This role requires a solid understanding of federal and Virginia employment laws, strong attention to detail, and consistent follow-through.

While the position will partner with managers and business leaders to address employee relations and HR issues as needed, the role is largely administrative and operational in nature.

Essential Duties & Responsibilities

• Detailed responsibilities include employee relations, leave management, HR Operations, Compliance, HRIS management, and onboarding.
• Support HR operations, including employee changes, compliance, HRIS management, and occasional recruitment and onboarding.
• Maintain accurate and up-to-date employee personnel files.
• Stay informed about trends, best practices, and regulatory changes in HR, talent management, and employment law.
• Ensure compliance with federal and state regulations, including Unemployment, Form I9, EEO, AAP, ADA, ACA, OSHA, FLSA, Wage and Hour, and FMLA requirements.
• Oversee internal audits of HR records, systems, and databases; monitor key HR metrics and generate reports.
• Review and update policies to ensure compliance with employment laws and regulations.
• Collaborate on tools and initiatives to enhance employee satisfaction and growth.
• Explain benefits programs to employees, address inquiries, and assist with the enrollment process.
• Handle additional tasks as assigned.

Competencies

• Interpersonal Skills: Ability to resolve conflicts constructively, maintain confidentiality, and foster open communication.
• Communication: Strong verbal and written communication skills, including clarity in presentations and documentation.
• Teamwork: Promotes collaboration and team success while valuing diverse perspectives.
• Judgment: Makes informed decisions, includes relevant stakeholders, and exercises sound judgment.
• Professionalism: Maintains tact, composure, and respect in all interactions; follows through on commitments.
• Dependability: Demonstrates accountability, meets deadlines, and adjusts as needed to achieve goals.
• Initiative: Proactively seeks opportunities for growth and improvement.
• Curiosity and Adaptability: Embraces learning and adjusts perspectives to improve collaboration.

• Attention to Detail: Demonstrates accuracy, thoroughness, and consistency in work. Carefully reviews information, maintains precise records, and ensures tasks are completed correctly and in compliance with established standards.

Education & Experience

• Bachelor's degree preferred with a minimum of 3 years of HR administrative experience
• Working knowledge of core HR functions including employee relations, onboarding, benefits, and compliance.
• Strong expertise in Virginia employment law and HR compliance requirements.
• Proven ability to maintain strict confidentiality and handle sensitive information with discretion.
• Proficiency with HRIS systems and Microsoft Office. Experience with Workforce Now (ADP) is a plus.
• PHR or SHRM CP certification preferred.

Why You'll Love Working With Us

At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:

• Purpose Driven Work - Every role contributes to building smarter, more secure environments
• Growth Opportunities - Mentorship, cross functional projects, and career development
• Collaborative Culture - Open communication, respect, and team first thinking
• People First Values - Inclusive culture and generous employee support

Benefits Include:

• Competitive compensation
• Health, Vision, Dental, and Life Insurance
• Employee Assistance Program
• FSA / HSA
• 401(k) with employer contribution
• Excellent Paid Time Off (24 days)
• Collaborative work environment (and great coffee!)

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.