Job Details

Additional Details:

• Client facing role.
• Communication skills are important.
• Need to present insights clearly and effectively.
• SQL
• Tableau
• Media Measurement

• Responsible for de fining, enforcing and promoting policies and programs to ensure best in class Customer Experience and hence drive Customer Satisfaction across our marketplace business.

• Design and build reports, scorecards and dashboards
• Generate insights, trends and actionable recommendations, leading to implementation of initiatives and projects
• Ability to build relationships and work cross functionally within partners teams (including Sales, Media Insights, Marketing teams)

• Collaborate with the Client Connect Sales and Marketing teams for the development, execution and delivery of short and long-term customer insights needs to influence media investment strategies and business growth opportunities
• Ensure delivery of assigned insights analyses with end-to-end ownership, clear communication, detailed project plans and operational processes that drive visibility & accountability with Sales, Marketing & Analytics stakeholders
• Responsible for the development, enhancement, and production of various predictive and Machine Learning driven models to generate behavioral shopper insights, target audiences, and optimized customer journeys
• Drive strategic initiatives including identifying issues, creating hypotheses, executing the analysis and translating data into meaningful insights and actions.
• Develop and present concrete hypothesis-driven impactful deliverables clearly answering the so-what clearly for Client Connect advertisers
• Support development of executive level presentations and perspectives
• Identify gaps and opportunities for improving existing data sources and engage with broader
• Client teams to acquire and summarize these sources within the Client Connect environment
• Support the Sales/Marketing teams in managing day-to-day operating activities and special projects