Job Details

Our Director, Hospital Sales Representative, plays a vital role within our organization. Once you complete our training, your responsibilities will include leading a team of remote B2B Hospital Sales Representatives (HSRs) who call on acute care hospital pharmacy—responsible for managing them and their performance to achieve sales targets. The Director role is a critical, fast paced, and dynamic role focused on driving impactful customer selling engagements, developing and managing the delivery of excellent selling skills and consistent messaging, and ensuring appropriate reach and frequency to retain and grow existing product penetration and converting new product extensions. The successful candidate for this leadership role thrives on the focus of coaching and developing their direct reports to execute strong selling skills to deepen customer engagement and sales of the Quva sterile injectable portfolio. Leadership responsibilities will also entail the qualitative and quantitative reporting of how their direct reports are performing against target, managing relationships, executing sales calls, key insights generated from customer engagements, and more. This leader will work closely with the Customer Service, Marketing, and Commercial Operations teams to ensure cross team collaboration and coordination as necessary. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.

This role is based remotely. Travel may be required as necessary to corporate headquarters for planning and alignment meetings, to conferences and/or industry meetings, etc.

What the Director, Hospital Sales Representative Does Each Day:

• Accountable for achieving revenue performance targets and sales objectives
• Leads remote HSR team through effectively setting expectations, providing coaching, and reporting performance to demonstrate a successful selling discipline to support near and long-term sustained growth
• Regularly participates in and auditing virtual sales calls via web technologies and/or phone calls—demonstrating expected selling skills and message delivery as needed
• Builds and retains a highly effective team; brings strong leadership with clear communication, transparent expectations, and clear accountabilities; is a coach and mentor to the team
• Utilizes systems and data (e.g., Salesforce.com, Tableau, Microsoft BI) to coach, train, and hold accountable HSRs to proper utilization of sales technology, selling engagement activity metrics, and our territory / customer business analysis tools
• Executes strategies and tactics through effective analysis of available data, conducting account analysis, and utilizing market information and trends
• Understands and clearly articulates the top priority account engagements with a detailed understanding of both the opportunities and threats
• Sales Pipeline Management: Drives team to maintain a robust sales pipeline to deliver on annual revenue growth targets
• Holds team accountable to a customer engagement schedule (e.g., territory routing methodology) that maximizes the reach and frequency of quality customer selling engagements to maximize product growth opportunities across assigned accounts
• Assesses, coaches, and manages the HSRs ability to articulate and document the value of each selling engagement utilizing our CRM Salesforce.com
• Drives the lead follow up process with the HSR sales team to ensure rapid action against leads and sales growth opportunities that are created
• Researches, understands, and can report on our product line and is familiar with each product's function and purpose to confidently cross-sell / upsell our customers to compatible products plus understands how each account maintains and utilizes the medication and 503B outsourcing service we provide
• Deploys training, tools, data, and other resources to support his/her group in achieving and maintaining optimal performance levels
• Drives the knowledge transfer from the market inside to company to raise the knowledge level of the organization with regards to competitive activity, market insights and industry trends, especially in order to inform our Sales & Operations (S&OP) demand forecasting and planning processes

Our Most Successful Director, Hospital Sales Representative:

• Has experience conducting and/or leading remote selling activities and the associated technologies
• Has a sense of urgency, accountability, and resourcefulness (e.g., work in changing environment)
• Is an initiative-taker, independent learner, and a demonstrated ability to think and plan strategically
• Has superior account management and a proven history of sales success
• Can build and delivery sales messaging; can ask for action/commitment
• Has experience providing excellent customer service and problem resolution of complex complaints and inquiries
• Promotes active listening with team members; Contributes appropriately to conversations; Strong verbal and written communication skills with the ability to work effectively with other departments within the organization and with people at all levels of the organization
• Understands how various issues affect each other and the outcome of projects; Improves upon existing approaches by seeking opportunities to creatively transform
• Can build rapport, effectively and productively engages with others, and establishes trust, credibility, and confidence with others (e.g., works well across multi-functional account team)
• Listens to customers, ensures commitments are met, sets appropriate customer expectations

Minimum Requirements for this Role:

• Bachelor's degree
• 10 years' sales experience inclusive of 5+ years' sales leadership level experience in B2B pharmaceutical / healthcare / services selling industries
• Must have experience leading sales teams that are remote, g. inside sales or virtual sales organizations where daily sales interactions occur via web-based platforms or phone calls
• Experience with medication management in a hospital market or familiarity with supply chain dynamics impacting the hospital administration or Pharmacy Dept levels
• Experience managing sales teams and consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals
• Efficiency with MS Office suite
• Efficiency with salesforce.com as the CRM platform
• Strong business acumen in sales training within a sales team
• Able to successfully complete a drug and background check
• Must be currently authorized to work in the United States on a full-time basis; Quva is not able to sponsor applicants for work visas

Any of the Following Will Give You an Edge:

• Master's degree
• 503B industry experience

Benefits of Working at Quva:

• Set, full-time, consistent work schedule
• Comprehensive health and wellness benefits including medical, dental and vision
• 401k retirement program with company match
• A minimum of 25 paid days off plus 8 paid holidays per year
• National, industry-leading high growth company with future career advancement opportunities

About Quva:

Quva provides industry-leading health-system pharmacy services and solutions, including 503B sterile injectable outsourcing services and AI-based data software solutions that help power the business of pharmacy. Quva Pharma's multiple production facilities and industry-first dedicated remote distribution capabilities provide ready-to-administer sterile injectable medicines critical to patient care. Quva BrightStream partners with health systems to aggregate, normalize, and analyze large amounts of complex data across their sites of care, and through proprietary machine learning, transforms data into actionable insights supporting revenue optimization, script capture, inventory management, drug shortage control, and more. Quva's overall progressive and integrated platform helps health-systems transform pharmacy management to achieve greater value and deliver highest-quality patient care.

Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.”

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