Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $60K per year + bonuses / Flexible schedule / Medical, dental & vision / 401k match / PTO - As a Customer Care Associate at Potbelly, you will: Respond to all Customer contacts in a timely manner and ensure satisfactory resolution while adhering to Potbellys standards, policies and procedures; Communicate with customers through email, phone, social media or other digital channels utilized by the Customer Care Team; Assist Customers with Gift Card and Perk Club issues; Assist preparing reports on a weekly, period and quarterly basis; Work closely with Potbelly team members and establish effective working relationships...Hiring Immediately >>