Job Details

The Identity Management Specialist reports to the Manager, Identity Management Customer Support (IMCS). IMCS is a unit within the Secure Identity Services (SIS) department in the Division of Information Technology. The Identity Management Specialist provides service to the university community by facilitating identity and access needs of the Virginia Tech community and protects university and user data by ensuring correct authentication and authorization for end-users and services. Using University and IT policies and procedures provides access to university resources based on users attributes, affiliations, and roles. Password resets, facilitating and troubleshooting user access issues, validating and verifying authorization requests, facilitating approval flows, and provisioning/deprovisioning of user accounts and entitlements are all common activities. Contributes to functional requirements for IMCS business processes and administrative tools. Sponsorship is not available for this ...Management, Information Technology, Specialist, Education