Job Details

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

What you will have an opportunity to do:

Join the Heart of Hospitality: Stewarding Supervisor Opportunity

Are you someone who takes pride in precision, thrives in a fast-paced environment, and enjoys leading by example? The Hotel Roanoke and Conference Center is seeking passionate and detail-oriented individuals to join our culinary operations as Stewarding Supervisors. This is more than just a job-it's a chance to be part of the heartbeat of our hotel, supporting the culinary and food service teams in delivering exceptional experiences to our guests.

We currently have openings for AM (8:00 AM - 4:00 PM) shift. Hours may vary based on business needs.

This is a hands-on leadership role-you'll work side-by-side with your team, inspiring excellence through training, motivation, and example.

Note - All applicants will be emailed a Gallup Assessment after completing the application. You MUST complete this step to be considered for the position.

Why You'll Love Working With Us:

• Be part of a respected and historic property known for excellence.
• Work in a collaborative, team-first environment.
• Enjoy opportunities for growth and development in hospitality.
• Make a real impact on guest satisfaction and team success.

Key Responsibilities:

• Lead daily operations of the Stewarding Department with a focus on cleanliness, safety, and efficiency.
• Foster a positive team culture through mentorship, coaching, and accountability.
• Ensure sanitation standards are met across all kitchen and storage areas.
• Maintain and report equipment issues; coordinate with Engineering as needed.
• Oversee inventory, requisitions, and chemical ordering.
• Monitor and maintain dish machines, ice machines, and other kitchen equipment per SOP.
• Support opening, closing, and deep-cleaning procedures.
• Communicate effectively with culinary leadership and stewarding teams.
• Uphold safety protocols and hygiene standards at all times.

What are we looking for?

• Previous stewarding experience required.
• Supervisory experience preferred.
• A pleasant and engaging personality-someone who enjoys meeting new people and building team morale.
• Strong time management skills and the ability to prioritize tasks efficiently.
• Ability to stand and work on your feet for extended periods.
• Effective verbal and written communication skills.
• Physical ability to:
  
  • Move, traverse, and position yourself to reach corners and high places.
  • Detect odors and observe conditions.
  • Navigate carts weighing up to 100 lbs in tight spaces.
  • Operate cleaning equipment (spray bottles, vacuums, mops, brooms, scrub pads, etc.).
  • Lift, carry, and position loads of at least 25 lbs.

Make a Difference Every Day

If you're ready to take the next step in your hospitality career and be a vital part of a team that values excellence, apply today. At The Hotel Roanoke and Conference Center, you won't just work-you'll thrive.

Compensation:
$16.00

$18.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.