Job Details

Family Services Specialist

The City of Roanoke is seeking a Family Services Specialist within the Child Protective Services Investigations division. This Family Services Specialist will assess and investigate allegations of child abuse and/or neglect while providing needed services to at risk families and children. Works closely with various ancillary agencies to enforce child protective services laws and provide required/requested services to families in need. Plans and coordinates needed services for individuals and families while making appropriate referrals to other agencies as necessary. Prepares court affidavits/reports and testify as needed. Maintains CPS caseload while completing routine paperwork in time frames required by Virginia State Code. Ability to multi-task and respond to crisis situations in a timely and professional manner. Acts as a team player willing to assist co-workers and able to work outside the normal range of hours when necessary. Participates in a rotating after hours beeper team that responds to emergency CPS/APS/Foster Care situations.

***NOTE: If you do not hold a State of Virginia Drivers License, you will be required to provide a certified copy of a DMV report from the state of previous residence before you can be considered for this position.***

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community. This is a non-exempt position.