Job Details

Receptionist

  2025-11-15     Gallagher     Roanoke,VA  
Description:

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate.
You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.
Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.
If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

As the “face” of our company, the Receptionist will greet and welcome clients, vendors and employees into our AssuredPartners facilities. Additionally, you will answer phones, process mail and perform other administrative tasks. If you like variety throughout your work day, this is the role for you.

The Ideal Candidate

  • You are a dependable true professional that enjoys being the office's “right hand”
  • You naturally have a customer service mindset and thrive on being the “face of the office”
  • Communication, both verbal & written, is a strong part of your professional skill set

If this sounds like you, we invite you to keep reading and apply!


How you'll make an impact

  • Welcome onsite-visitors, determines nature of business, and announces visitors to appropriate personnel. Maintains lobby appearance.
  • Answers incoming phone calls, determines purpose of callers, and forwards call to appropriate personnel. Answers questions about the organization and provides callers with address, directions, and other information.
  • Sorts and routes incoming mail, either paper or electronic, to the appropriate personnel. Processes outgoing mail including UPS/FedEx packages.
  • Orders, receives, and maintains office supplies including business cards and specialty printed materials.
  • Performs clerical duties such as photocopying, filing and maintaining data.
  • Other duties as assigned.
  • Travel is expected to be negligible in this role.
  • Diligence and attention to detail

About You

Required: High school diploma; no experience required.

Preferred:Tech savvy; ability to navigate multiple systems including Microsoft Office Suite and call management systems



Behaviors: Good interpersonal and verbal communication skills highly desirable.

  • #LI-InOffice
  • #LI-ES3

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.


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