Job Details

Overview

This is a remote role that may only be hired in the following location(s): North Carolina, Arizona.

We are looking for a hands-on Business Systems Analyst to join our growing Core banking delivery team, which provides technology solutions and integration services in Core banking, Deposits and Investment systems.

Responsibilities

• Perform business systems analysis associated with change requests, projects, assessments, and escalated production issues.
• Responsible for technical assessments, analysis, requirements, configurations, testing and implementation of incremental enhancements/change requests and other minor releases, their associated interfaces and business processes and procedures.
• Provide leadership and support for system production issues, change requests and maintenance.
• Maintain knowledge documentation. Configure systems and develop expertise in system functionality and design.
• Perform Impact Analysis for Systems Integrations/Interfaces.
• Facilitate and participate in design white-boarding sessions to ensure prioritized business needs are met within standards.
• Prepare and present subject matter knowledge, analysis, options, solutions in both written and presentations to internal and external stakeholders.
• Regularly apply advanced data analysis skills to understand detailed data flows between systems and within systems for their domain.
• Understand points of interaction and impact on other systems across the enterprise.

Qualifications

• Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support
• OR
• High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support

Preferred Qualifications

• Exposure to one of Tech Stack: IBM Main Frame (preferred), .NET Suite, Java Suite
• Experience working with Relational Databases: Oracle/SQL Server
• Experience working with information technology domain within Banking or Financial Services industry
• Experience with systems implementation or conversion projects
• Exposure to API Tools like Postman, SOAP UI
• Good understanding of Waterfall and AGILE practices
• Assist with performing applications changes and configurations
• Own end-to-end health and maintenance of assigned systems
• Good communication skills and ability to explain protocol and processes with team and management
• Strong problem-solving skills and ability to follow through to completion

Benefits

Benefits are an integral part of total rewards. First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program.

More information can be found at

Employment type

• Full-time

Job function

• Information Technology

Industries

• Banking and Financial Services

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