Job Details

Business Systems Analyst II (Remote - North Carolina, Arizona)

  2025-11-06     Citizens Bank     all cities,AK  
Description:

Overview

This is a remote role that may only be hired in the following location(s): North Carolina, Arizona.

We are looking for a hands-on Business Systems Analyst to join our growing Core banking delivery team, which provides technology solutions and integration services in Core banking, Deposits and Investment systems.

Responsibilities
  • Perform business systems analysis associated with change requests, projects, assessments, and escalated production issues.
  • Responsible for technical assessments, analysis, requirements, configurations, testing and implementation of incremental enhancements/change requests and other minor releases, their associated interfaces and business processes and procedures.
  • Provide leadership and support for system production issues, change requests and maintenance.
  • Maintain knowledge documentation. Configure systems and develop expertise in system functionality and design.
  • Perform Impact Analysis for Systems Integrations/Interfaces.
  • Facilitate and participate in design white-boarding sessions to ensure prioritized business needs are met within standards.
  • Prepare and present subject matter knowledge, analysis, options, solutions in both written and presentations to internal and external stakeholders.
  • Regularly apply advanced data analysis skills to understand detailed data flows between systems and within systems for their domain.
  • Understand points of interaction and impact on other systems across the enterprise.
Qualifications
  • Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support
  • OR
  • High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support
Preferred Qualifications
  • Exposure to one of Tech Stack: IBM Main Frame (preferred), .NET Suite, Java Suite
  • Experience working with Relational Databases: Oracle/SQL Server
  • Experience working with information technology domain within Banking or Financial Services industry
  • Experience with systems implementation or conversion projects
  • Exposure to API Tools like Postman, SOAP UI
  • Good understanding of Waterfall and AGILE practices
  • Assist with performing applications changes and configurations
  • Own end-to-end health and maintenance of assigned systems
  • Good communication skills and ability to explain protocol and processes with team and management
  • Strong problem-solving skills and ability to follow through to completion
Benefits

Benefits are an integral part of total rewards. First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program.

More information can be found at

Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Banking and Financial Services

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