Job Details

Position: Controls Engineering Specialist

Reports to: Field Service Manager

Date Written/Revised: 5/2023

Status: Exempt

Objectives of this Role

• Deliver exceptional commissioning, troubleshooting, analysis, site acceptance, and customer support services for ESS Technologies products.
• Implement equipment commissioning at customer locations as needed.
• Offer remote troubleshooting and analytical support to address complex customer inquiries.
• Enhance understanding of products, customer needs, business strategies, and identify areas for process improvement.
• Design, develop, and implement control systems and subsystems across multiple projects while adhering to established standards.

Duties and Responsibilities

• Utilize standard control designs and ancillary subsystems to design and manufacture solutions that fulfill project requirements and ensure safe and efficient operation of equipment.
• Perform equipment commissioning, including final quality checks, before shipping.
• Provide on-site equipment commissioning at customer facilities as required.
• Travel to customer locations up to 80% of the time for machine operation support, training, and ensuring overall satisfaction.
• Maintain knowledge of technologies and best practices while meeting ESS Technologies' quality standards.
• Guide electrical, assembly, and service teams as needed during design execution.
• Develop and improve processes for manufacturing production, ensuring high-quality outputs.
• Ensure adherence to project Quality Plan requirements and schedules for control systems.
• Participate in departmental meetings and drive project collaboration.
• Create or modify existing simulations related to ESS Technologies equipment.
• Continuously enhance professional skills through training, education, and networking.
• Perform additional duties as assigned by management.

Skills and Qualifications

• Bachelor's degree in Engineering, Associate's degree in applied technology, or equivalent experience.
• Over 5 years in a field service capacity or at least 1 year in a design-build manufacturing setting as a controls engineer.
• Valid enhanced driver's license and/or passport required for travel.
• Experience with PLC programming to manage industrial machinery and processes.
• Strongly preferred: experience with Allen-Bradley Studio/RSLogix5000 and FactoryTalk View Studio.
• Fanuc experience is a plus.
• Project management experience is highly desirable.
• Advanced training in engineering, leadership, and project management is a plus.
• Strong communication and organizational skills, with a keen attention to detail.
• Demonstrated accountability in meeting deadlines.
• Familiarity with Microsoft technologies and design management software.

Physical/Mental Standards

• Ability to operate a computer effectively.
• Manual dexterity sufficient for continuous use of a keyboard, mouse, and telephone.
• Sufficient speech and hearing for regular communication; vision adequate for computer monitor use.
• Capacity to sit for extended periods.
• Ability to perform climbing, stooping, crouching, walking, grasping, and repetitive motion tasks.
• Can exert up to 20 pounds of force occasionally, and/or up to 10 pounds frequently, or otherwise move objects of similar weight.
• Close mental and visual focus required for engineering and manufacturing-related tasks.
• Ability to plan, schedule, train, evaluate work effectively, and troubleshoot (electrical/program/machine).

Work Environment

• While performing job responsibilities, the work environment may expose employees to moving mechanical parts and varying noise levels ranging from quiet to moderate.
• The number of employees passing through the work area is typical and manageable.

Conclusion

All employees are accountable for maintaining product quality and must adhere to quality system procedures. Employees possess the authority to take action to prevent any non-conformance related to products, processes, and quality systems.

This position summary aims to provide insight into the role's scope and nature but is not an exhaustive list of responsibilities or working conditions associated with it.

About Pacteon

ESS Technologies, Inc. is part of the Pacteon group, which includes Schneider Packaging Equipment Co., Inc. and Phoenix Wrappers. Our mission is to automate the supply of life's products, embracing our Core Values under iPact:

Integrity: Trust through honesty and transparency.

Pride: Commitment to the Pacteon Promise for customers, colleagues, and communities.

Accountable: Delivering on our commitments.

Customer Focus: Listening with intent and responding promptly with quality solutions.

Teamwork: Achieving more together.

At Pacteon, we are dedicated to making it right as the essential resource for end-of-line packaging solutions, where each individual's contribution is vital.