Job Details

Description & Requirements

We are seeking a manager level - Salesforce engineer / consultant to support the Salesforce Practice Lead in delivering high-impact solutions across multiple client engagements. This role will focus on project support, solution estimation, and coordination, with a billable utilization target of 60-70%. The ideal candidate will have deep Salesforce expertise, strong consulting skills, and the ability to work across multiple workstreams in a fast-paced environment.

Essential Duties and Responsibilities:

- Provide strategic direction and guidance to the software engineers within the IT Applications Development team in support of application design, software development, and software integration.

- Define the key priorities in pursuit of the vision and goals associated with the Software Engineering practice.

- Ensure Software Engineering staff are following best practices around application design, software development, and software integration throughout the system development lifecycle.

- Leads and directs the work of other employees and has responsibility for personnel actions including; hiring, performance management, and termination.

- Provide leadership and direction to staff for completeness of application design, software engineering, and software integration.

- Work toward the improvement of the software life cycle time by increasing the quality of requirements and reducing the amount of time spent in the application design, development, and integration phases.

- Manage the Software Engineering staff as a shared service to support multiple projects.

- Ensure that the Software Engineers have the appropriate tools, skills, and training to support the project needs.

- Manage geographically distributed staff to maximize staff utilization.

- Work closely with delivery managers and product managers to support product delivery and enhancements.

- Drive all aspects of engineering recruiting including but not limited to; attracting great talent and retaining a highly skilled, proficient engineering team.

Project Support & Delivery (60-70%)

• Serve as a senior contributor on Salesforce implementation projects, including Service Cloud, Health Cloud, Scheduler and Experience Cloud.

• Lead solution design sessions and contribute to technical architecture and configuration.

• Collaborate with delivery leads and assigned resources to ensure successful execution of demos, MVPs, and full-scale implementations.

• Provide hands-on support for configuration, data migration, and integration tasks.

Estimation & Advisory

• Partner with the Salesforce Practice Lead to develop accurate level-of-effort (LOE) estimates for client proposals.

• Review RFPs and solution briefs to identify scope, risks, and resource needs.

• Contribute to solutioning workshops and pre-sales activities.

Coordination & Enablement

• Support the Salesforce Enablement Office by maintaining reusable assets, templates, and estimation models.

• Coordinate across internal teams to align resources, timelines, and deliverables.

• Mentor junior consultants and contribute to internal knowledge sharing.

Required Qualifications

• 5-10 years of hands-on Salesforce experience across multiple clouds (Service Cloud, Health, Experience, etc.)

• Salesforce certifications: Administrator and at least one Consultant or Architect-level certification (e.g., Service Cloud Consultant, Application Architect)

• Proven experience in project delivery, solution estimation, and client advisory

• Strong understanding of Salesforce best practices, data modeling, and integration patterns

• Excellent communication and collaboration skills

• Ability to manage multiple priorities and workstreams independently

Minimum Requirements

- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

Experience with Amazon Connect, Genesys, Mulesoft, or other contact center technologies

• Familiarity with government contracting and compliance requirements

• Prior experience in proposal development and pre-sales support

What We Offer

• Competitive compensation and benefits

• Flexible remote work environment

• Opportunity to work on impactful public sector programs

• Career growth within a dynamic Salesforce practice

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at ...@maximus.com.

Minimum Salary

$

151,760.00

Maximum Salary

$

185,000.00