Job Details

What we are looking for!

Berglund Ford in Salem VA is searching for an experienced service advisor. This is a full time position with room to grow in a well established locally owned Ford dealership.

Are you looking to jump-start your career? Berglund Ford is looking for a high energy and professional Service Advisor! Join our fun and fast paced environment and apply today!

What We Offer

• Excellent growth potential with a growing organization
• Life, Disability, & Health Insurance
• 401K
• Paid Vacation the first year
• Employee pricing
• safe environment

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Requirements

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
• Above average energy level
• Desire for a long term career with a growing organization
• Personal and professional integrity