Job Details

Customer Success Specialist - Work From Home

Join to apply for the Customer Success Specialist - Work From Home role at Steven Lacey Concept Solutions

Customer Success Specialist - Work From Home

Join to apply for the Customer Success Specialist - Work From Home role at Steven Lacey Concept Solutions

Remote Position - Start Immediately

Position Overview

Virtual Customer Care Specialist needed to provide exceptional customer support via phone, email, and chat. Join our remote team serving customers nationwide.

Key Responsibilities

• Handle customer inquiries and resolve issues promptly
• Process orders, returns, and account changes
• Document customer interactions in CRM system
• Escalate complex issues to appropriate departments
• Meet quality and productivity targets
  
  

Requirements

• High school diploma or equivalent
• 1+ years customer service experience
• Excellent communication and problem-solving skills
• Proficiency with computers and multi-tasking
• Quiet home office with reliable internet
• Flexible schedule including evenings/weekends
  
  

Technical Requirements

• Windows 10 or newer / Mac OS
• High-speed internet (25+ Mbps)
• USB headset for calls
• Dedicated workspace
  
  

Compensation

• $30-40/hour based on experience
• Weekly pay available
• Health benefits after 90 days
• Paid training provided
• Performance bonuses
  
  

Schedule Options

• Full-time: 40 hours/week
• Part-time: 25-30 hours/week
• Shifts: 7 AM - 11 PM (various shifts available)
• Salary: $30-$40 Hour
  
  

Powered by JazzHR

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Business Consulting and Services

Referrals increase your chances of interviewing at Steven Lacey Concept Solutions by 2x

Sign in to set job alerts for Customer Success Specialist roles.

Public Relations Customer Success Manager

Customer Success Manager, Global and Large Law

Los Angeles, CA $60,000.00-$65,000.00 2 weeks ago

Client Success Manager, Bitcoin for Corporations

Los Angeles, CA $56,000.00-$103,000.00 3 hours ago

Los Angeles, CA $60,000.00-$75,000.00 2 weeks ago

Los Angeles Metropolitan Area 2 weeks ago

Brea, CA $75,000.00-$120,000.00 5 days ago

Downey, CA $75,000.00-$120,000.00 5 days ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr