Job Details

Staff Engineer (ServiceNow) - Roanoke, VA

  2025-10-26     Segra     Roanoke,VA  
Description:

Segra is searching for a dynamic and experienced Staff Engineer (ServiceNow). This role will report to our Roanoke, VA office. This is not open to remote.


Role Overview


Application development involves the process, life cycle, creation, maintenance, configuration, documentation, and testing of the enterprise software that drives business processes. Developers work closely with analysts, engineers, and system users as needed to deliver well documented and tested solutions to the business. The position also requires integration with other platforms and teaming within the IT and BU organizations.


Required Qualifications



  • Minimum of 5 years of experience in development

  • Minimum of 3 years of ServiceNow platform development (JavaScript)


Preferred Qualifications



  • Bachelor's degree in computer science or engineering

  • At least 5 years of experience in technical writing and documentation

  • Experience with Agile methodology (SCRUM or similar)

  • Prior hands?on experience with Design Patterns, Application blocks, XML, and Reporting

  • Desire to take ownership of projects

  • Ability to troubleshoot complicated problems

  • Must be flexible to adjust work schedule to support shifts of various lengths and start/stop times based on workload

  • Experience in designing and implementing projects


About Segra


Segra is one of the largest independent fiber network companies in the nation, offering state?of?the?art communication solutions backed by always?on customer service. We are known for our future?forward infrastructure and voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world's largest carriers. Our network features the latest advances in IP, Ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.


Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on?net and near?net buildings, and 44k+ fiber?route miles. We exist purely to help businesses within our footprint be successful.


Benefits Overview


Segra offers a very robust benefits package to our full?time employees, some of which include:



  • Medical, dental, vision insurance

  • Life insurance

  • 401(k) match

  • Flexible Spending/Health Savings Accounts

  • Tuition and gym reimbursements

  • Vacation/PTO, paid holidays, floating holidays

  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identity theft, pet insurance


Our Commitment to Equality


Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non?merit factor.


Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well?being through programs supporting physical, mental, financial, and social wellness.


Salary Range


$110,500 - $138,200


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