Job Details

4414 Pheasant Ridge Road, Roanoke, Virginia 24014

Job Description

• Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal laws


• Ensure that staff is hired within budgetary guidelines


• Participate in preparation of the community budget


• Train all department heads on maintaining a budget and oversee budgetary compliance in each department, while also maintaining effective levels of care and primary resident day expense obligation.


• Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines. Develop plans of correction as needed


• Lead approval process for all contracts for any services in the community


• Achievement of NOI.


• Comply with all local/state/federal regulations and stay aware of relevant changes and updates


• Plan for and manage the survey process and prepare all plans of correction


• Maintain good relations with Local/State regulatory agencies


• Oversee the completion of all risk assessments and necessary family and physician communication for at- risk residents


• Oversee corporate and state compliance with incident reporting guidelines
  
• Maintain or exceed budgeted occupancy


• Oversee the development and implementation of the marketing plan


• Sustain good resident relations through daily visits; monitor resident and family morale


• Oversee monthly Resident Council Meetings


• Oversee Resident and Family Grievance Process


• Oversee resident move-in process to ensure smooth transition for all new residents and their families


• Oversee resident satisfaction survey program and call families to address any concerns noted or when a survey is not returned


• Ensure enforcement of Resident Bill of Rights


• Make daily rounds to ensure that the building is clean and furniture is placed appropriately


• Oversee the routine and preventative maintenance programs


• Oversee Capital Improvement projects as needed


• Other duties as assigned

Requirements

• Bachelors degree with a minimum of 3 years experience working as an Executive Director


• Must hold current administrative license for the state in which the position is located


• Demonstrated success managing all aspects of senior community operations


• Strong sales leadership


• Ability to build relationships with community groups that will help grow census


• Strong customer service skills with ability to problem solve


• Ability to lead a management team and promote staff development


• Demonstrated record of financial management proficiency


• Ability to prioritize and manage multiple projects simultaneously


• Thorough knowledge of state/federal regulations


• To ensure timely response to community emergencies on weekends or after hours, Executive Director must live within a thirty (30) mile radius of their assigned community.


• Ability to work flexible hours to include evenings and weekends


• Must be able to lift, carry, and push up to 25lbs

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages




• Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)




• Training, Development & Career Laddering




• Great work-life balance




• Flexible Scheduling




• Telehealth + Flex Spending + Health Savings Account Options