Job Details

Role: Desktop Support
Location: Salem, VA
Duration: Long Term
Onsite work
Direct Client

Description:

*candidates local to the Roanoke/Salem, VA area required
*candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions

Required/Desired Skills

Skill

Required /Desired

Amount

of Experience

Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office, Office 365 and MS Teams

Required

5

Years

Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices

Required

5

Years

Ability to communicate effectively verbally and in writing with individuals and groups

Required

5

Years

Experience working with help desk request tracking and reporting tools

Required

5

Years

Strong Customer Service skills that include a "customer first" attitude

Required

5

Years

Provide computer training for field staff

Desired

0

Knowledge of computer/mobile device applications and how they operate in an enterprise environment.

Desired

0

Experience with creating training documentation.

Nice to have

0