Overview
Provide leadership support and direction during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and enhance the customer experience. Partner with the store leader and department leader to develop a high-performance culture where associates are aligned to the business strategy and receive the knowledge and training needed to deliver a consistently great experience for Every Customer, Every Time. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
This role supports Kroger Mountain View Foods in Roanoke, VA and is a full-time position within the Kroger family of companies.
Responsibilities
- Promote trust and respect among associates with a positive attitude; communicate company, department, and job-specific information to associates
- Establish department performance goals and empower associates to meet or exceed targets through teamwork
- Ensure orders are put up in a timely manner, manage backstock, rotate products and replenish throughout the day
- Train and develop associates on their job performance and participate in the performance appraisal process
- Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products and locating items
- Inform customers of produce specials and offer product samples to help customers discover new items
- Ensure merchandising standards are followed; review/inspect products for quality and freshness and take appropriate action
- Create and execute sales promotions in partnership with store management
- Inform and educate department associates about current, upcoming and special in-store promotions, especially those affecting the department
- Ensure in-stock behaviors are executed daily
- Implement the period promotional plan for the department
- Maintain hourly conditioning so products are kept fresh and displays are clean
- Keep backroom and prep areas clean and apply 5S practices
- Ensure a "good close" is executed to achieve morning readiness
- Plan and organize the inventory process, monitor inventory/stocking conditions, note discrepancies, train associates on inventory/stocking and CAO
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
- Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, inspecting equipment, and notifying management of repairs or accidents
- Report safety risks or issues, and illegal activity, including robbery, theft or fraud
- Adhere to all local, state and federal laws, and company guidelines
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum
- Excellent oral and written communication skills
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, subtraction)
Desired
- High School Diploma or GED
- Any produce or retail experience
- Any management experience
- Second language (speaking, reading and/or writing)
About Us
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What You'll Receive From Us
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or local plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
- Valuable associate discounts on purchases, including food, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
- Growth potential through training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page.