Job Details

The Medical Office Associate (MOA) position serves as the primary contact for patients both in person and by telephone. This entry-level position is responsible for providing administrative support to patients, medical practice office staff, and care providers. Duties may include: registering patients, scheduling appointments, entering charges, collecting payments, verifying insurance, answering phones and directing calls, and contacting patients regarding appointments. P&BH: Reports to SENIOR DIRECTOR PSYCHIATRY & NURSING OPERATIONS - Answers and directs calls and forwards messages as appropriate. Assists and interacts with patients while providing excellent patient/customer service to ensure patient satisfaction. Assists patients with registration process, including forms completion. Enters patient charges into the practice management system. Schedules patients for internal and outside referral appointments as appropriate. Verifies patient insurance eligibility. Performs reconciliati...Office Associate, Medical, Office, Associate, Family, Healthcare, Patient