Job Details

Performs complex professional work involving the analysis, design, and implementation of application systems to meet the needs of County business processes. Oversees the day to day functioning of assigned systems. Cross-trained as a technical and functional backup for Analysts supporting related systems, in order to assist users with questions or minor issues.

Serves as technical and project lead for assigned systems and processes and performs analysis for new projects and for changes to existing systems. Directs the work of staff that are assigned to assist with project tasks and coordinates system and projects tasks with vendors. Serves as liaison between user departments and IT or vendors of software packages. Provides training to end-users on use of assigned systems.

Depending upon area of assignment, software, applications and process knowledge will vary and could include Finance, HR/Payroll, CAD/911 or other public safety related systems, Cashiering, Land Development, Personal Property, Real Estate Valuation, Billing, Collections, Business License, Web, document/content management and a variety of in-house or vendor systems and processes using Windows/SQL- based application systems.

Project Management Responsibilities

• Lead the Project Initiation Process through conducting high level client analysis, overall project evaluation and Technology Service Request (TSR) processing.
• Develop and complete online project management reports and key performance measures.
• Coordinate project preparation of external and internal reports through gathering, analyzing and summarizing data and information from project leads and/or departments.

Document/Content Management Responsibilities

• Provide solution coordination for the creation, capture, storage, retention, search and retrieval of documents related to individual department business requirements for content management, storage, search and management of structured and unstructured data

Requirements

• Bachelor's degree from an accredited college or university with major course work in design and development of computer information systems with two (2) or more years of relevant experience, or combination of training, education, OR five (5) or more years of experience that demonstrates the ability to perform the work described.
• Application Systems analysis and design experience. Project team leader, vendor software implementation, and business process analysis experience. Software testing and User Training and documentation experience.
• Valid Virginia driver's license with good driving record.

Knowledge, Skills and Abilities

• Thorough knowledge of practices involved in system design, data conversion, integration, system planning and change control requirements for MS-SQL RDBMS, and Microsoft/Web-based application environments and security needs.
• Working knowledge of current techniques used in systems analysis and design; interface design; business process analysis.
• Considerable knowledge of project management principles and practices.
• Skilled in organizational and process analysis.
• Ability to logically and systematically approach complex project problems and provide alternative solutions.